Provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. Responds to telephone, email and on-line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Contact suppliers as needed. May coordinate with other teams or departments to resolve user problems.
The ideal candidate for this position must have an extensive background developing sales strategies to grow revenue within an assigned territory. The successful candidate will have the responsibility to manage current customer expectations while cultivating new customer relationships.
As an Ithos Global Developer, you will be responsible for building and maintaining external-facing applications, services, and web applications.
You will work with a professional team of experienced analysts, developers and business resources in a fast-paced start-up environment to build and enhance Ithos systems to help take our product offerings to a new level.
Based in Troy, NY, Ithos Global is a leader in regulatory compliance solutions that combine cloud-based software and up-to-date regulatory knowledge. Our solutions enable companies to meet their revenue and profitability goals by efficiently and rapidly managing the ever-growing and increasingly complex global regulatory environment. We give our clients the tools and information needed to make regulatory compliance a strategic advantage.
We believe that an effective and efficient regulatory compliance program is critical and, that data integrity is at the heart of every effective compliance program. Ithos is an innovation company that offers unique insights and abilities regarding regulatory compliance. Our team is forward thinking and dynamic. We are continuously learning, and would not have it any other way.
We are looking for a Java Developer with experience in building scalable, high-performance web applications. You will be part of a talented agile software development team that works on applications, to deliver solutions to the market. You will be responsible for Java/Java EE application development, and contributing to the goals of our software development team.
Ithos is an information management company that has a deep knowledge in regulatory legislation that provides both solutions and SaaS offerings. Ithos helps companies efficiently deliver regulatory compliance reports, decrease time to market, create safety documents, and organize regulatory information.